1) About Mialisia (3)

Who is Mialisia?

Mialisia is a direct-sales jewelry company that specializes in VersaStyle™ jewelry. Our interchangeable jewelry converts into dozens of different looks and styles to provide convenient options and incredible value to today’s busy woman.

How long have you been in business?

Before Mialisia, Founders Sean & Annelise Brown ran a jewelry company from their basement. This is where the idea of VersaStyle™ Jewelry was born. The company was so popular that the Browns realized they could no longer sustain the business from their basement, and decided to reorganize into a home-based party-plan company to give more women the opportunity to benefit from the jewelry. Mialisia officially launched in July 2013.

Where are you based?

Mialisia is based in Provo, Utah.

2) About Our Jewelry (11)

Why is Mialisia™ Jewelry so different?

At Mialisia, we believe the jewelry you wear is an extension of who you are. It expresses your mood, attitude and personality. That’s why our interchangeable jewelry converts into dozens of different looks and styles. This Versastyle™ jewelry provides today’s busy woman with convenient options and incredible value.

Have I ever seen this jewelry before?

Our Founder, Annelise, originally sold her amazing jewelry at craft shows, state fairs, online at Etsy.com and ShopLately.com. In the 3 years prior to launching Mialisia, she sold over $1 million in inventory out of her basement! Her husband Sean, who has an extensive finance and sales background, knew immediately that she had something special and different. They applied for a patent on the jewelry concept right away, foreseeing the incredible potential of this concept.

What does “patent-pending” mean?

The owners of Mialisia have filed for a patent on the Versastyle™ concept, which is completely unique in the jewelry field. A patent is an intellectual property right granted by the Government of the United States of America to an inventor “to exclude others from making, using, offering for sale, or selling the invention throughout the United States or importing the invention into the United States.” This means that Mialisia Designers are selling a product that no other jewelry party company or retail store has.

What is the price range of the jewelry?

Prices vary, however over 75% of our entire line is priced between $25-$50.

What are the shipping costs?

In the United States, shipping is charged at a flat rate of $5.95. Canada shipping starts at $11.95 USD, $12.45 CAD. If you have any specific shipping questions, feel free to contact our Designer Support department at 1-877-831-7111 or support@mialisia.com.

How soon do items ship once ordered online?

Orders are shipped from our warehouse within 48 hours of receipt of order and payment.

Where is the jewelry made?

Mialisia uses a variety of materials and manufacturers from around the world. The jewelry is quality tested, stored and shipped out of the United States.

What is the Mialisia jewelry made out of?

Mialisia offers several jewelry styles which are made from a variety of different metals. Our earring hooks, connector pieces and hooks are made from surgical steel.

Will the jewelry tarnish?

While no jewelry is immune to regular wear-and-tear, our jewelry undergoes rigorous quality testing and is held to a very high standard of durability. With proper jewelry care methods, our jewelry will not tarnish.

What does limited lifetime warranty mean?

Mialisia provides a limited lifetime warranty that covers any and all manufacturer defects for the lifetime of the piece. All Mialisia products that fail due to manufacturer defect are eligible for a full refund within 30 days of reception. After 30 days, Mialisia will repair, replace or issue product credit in the case of manufacturer defects.

Examples of a manufacturer defect:

  • Abnormal discoloration (beyond normal variations in stone)
  • Missing beads
  • Links or rings not closed properly
  • Different from described lengths

What is your returns policy?

Within 30 days:

If, for any reason, you are not satisfied with any Mialisia product, the item may be returned to the company within 30 days from the date of reception for a replacement, exchange or 90% refund of the original purchase price. After 30 days, a piece may be exchanged for credit.

After 30 days:

If a piece breaks due to everyday wear and tear after 30 days of reception, it may be sent to corporate headquarters for repair. The sender is responsible for shipping costs on any return packages. Replacement packages will be shipped and paid for by Mialisia. In the event that a package is returned due to an incorrect address on the shipping label, the cost of re-shipping is the responsibility of the sender. Mialisia will address covering shipping costs on problems created by the postal service on a case-by-case basis.

3) About Our Business Opportunity (24)

How can I get started?

To join Mialisia, simply click “Join Now!” on your sponsors site. From there, you’ll be able to choose which kit you want to start with, and sign up for your Designer ID number. When starting your Mialisia business, it’s always a good idea to ask your upline for help!”

What is the initial investment?

Designers have the opportunity to choose a kit that fits their budget. Current kit prices range from $99-$899 US and $99-$995 CAN.

Will I have a website?

Every Designer who signs up with Mialisia will receive a corporate-replicated site. This website will allow customers to purchase Mialisia products directly from a Designer; Fashionistas to register an Event with a Designer; and new recruits to sign up under their sponsor. Designers will also have a login where they can access Mialisia online training, order product, register for company events and more. Websites are included with our Designer kit purchase. There are no additional fees.

How old do you have to be to sign up? Can I sign up with my partner/spouse/sibling/children?

The required age to be a sole applicant with Mialisia is 18 years old. Designers have the option to sign with a co-applicant. Those Designers under the age of 18 who wish to sign with a co-applicant must have a partner who is over 18, and is listed as the primary applicant.

How much can I earn at Mialisia?

Profits on individual pieces are 28.5%. Designers also have the potential to earn team building commissions, as outlined in our compensation plan.

How and when are Independent Designers paid?

Retail commissions are paid weekly and downline commissions are paid monthly. U.S. Designers have the choice to be paid via direct deposit or pay card. Canadian Designers are paid with a pay card.

Are there sales quotas or minimum requirements to get paid?

To remain active, each Designer will need to submit a minimum of 100 wholesale personal volume within a calendar-quarter. (This requirement is waived for the quarter a new Designer joins Mialisia.) All active Designers will receive due commissions on all personal sales.

To receive monthly team down-line commissions, the Designer must achieve the minimum rank of Senior Designer that month.

What will happen if I don’t meet the quarterly PV requirements?

If a Designer fails to meet the 100 PV requirement in a given quarter, she will become inactive and lose her rights as a Designer.

Please note that the company allows a one-time reprieve from this requirement in the event of an extenuating life circumstance (pregnancy, extended illness, death in the immediate family, etc.).

What will happen if I don’t make the monthly requirements for my current title? Will I lose it?

There are two types of titles – the highest earned title (which is always retained), and the commissionable title (earned monthly based on production each and every month). In this instance you would retain the earned title, but would be paid according to the title for which you qualified.

Do I need to register a company?

No, you can operate your business as a Mialisia Designer as an individual. There is no need to register as a business entity.

How is this claimed on my income taxes?

For Designers domiciled in the United States, all commissions earned from sales to customers in Canada will still be included on the Designers annual Form 1099.

For Designers domiciled in Canada, all commissions earned are considered income and should be reported appropriately to governmental authorities on the appropriate tax forms. Designers in Canada can request a Statement of Earnings from the Company at the end of each fiscal year to assist them in reporting all earnings to the applicable tax authorities in Canada.

Do I have to collect sales tax?

Mialisia has licenses with the government authorities to be able to collect sales taxes on behalf of our Designers in each state/province. When a Designer purchases product from Mialisia, they will pay sales tax on the retail amount for that product. Mialisia will then remit these sales taxes to the applicable government agencies on behalf of the Designer so Designers do not have to worry about registering for and paying sales taxes on their own.

On enrollment kits and other such business kits, sales tax is only charged on the wholesale amount; therefore, if the Designer sells any products in these kits for a profit, the Designer will be responsible for collecting and remitting any applicable sales taxes. Sales tax exemptions are accepted if a Designer has the appropriate sales tax exemption forms they can provide to the Company.

Sales tax exemptions are accepted. Contact Mialisia Support (support@mialisia.com) for details on obtaining an exemption.

Will the Company process credit cards and is there a fee passed off to the Designer?

All credit card transactions that take place through the back office or replicated website are processed through our Corporate processor. No transaction fees are passed onto the Designer. If the Designer chooses to sign up for a personal processing account for cash-and-carry purchases (such as Square,) they have the option to do so, but must pay any processing fees associated with the account.

U.S. Designers have the option to take credit cards on their own through PayAnywhere. This mobile processing option makes cash-and-carry or bundled orders simple. To sign-up, please visit www.payanywhere.com/mialisia.

What forms of payment will the company accept?

Mialisia accepts payments from Visa, MasterCard, Discover, and American Express.

Can I do this part time?

The beauty of Mialisia is that you are your own boss and you choose your own hours. Designers who treat Mialisia like a full-time job are far more likely to be compensated as such. However, Designers can earn extra income by dedicating their spare time to their Mialisia business.

Is there training available?

Mialisia offers many various materials and methods of training including videos, corporate announcements, and recorded conference calls via email and social media. There are also many materials available through the Mialisia Back Office in the Training Center.

Are additional supplies available?

Mialisia has plenty of business supplies available to Designers to help business growth. Designer Kits include opportunity brochures for recruiting, concept booklets for demonstrating, catalogs for previewing, display materials for event decorating, and much more. There are also additional materials for purchase through the Designer Back Office.

Do I need to keep inventory?

When Designers enroll with Mialisia, they purchase one of two offered Designer Kits. Aside from these kits, there are no inventory requirements; however, inventory is always an option, and there is no limit on inventory purchases.

Where can I sell Mialisia Jewelry?

Mialisia Jewelry can be sold by at home parties, trade shows, craft fairs, state/county fairs, boutiques or small store fronts with 5 or less locations, or online through Mialisia personalized websites. Our jewelry may not be sold on Etsy, Amazon, eBay, or any other online retail site. The pieces may not be sold for any more than the full retail price listed by Mialisia.

Is there a host rewards program?

At Mialisia, we call our hostesses “Fashionistas.” We have an incredible company-funded Fashionista Program. This program rewards the sale volume of the event, as well as the number of new events booked from that event. Contact your Designer for more details on how you can earn exciting Fashionista Rewards, or click here.

Can our customers host online catalog parties?

Virtual parties are more than welcome!

If a new person joins my team using an online application on a replicated site, how will I be notified?

An email is sent to the sponsor once a new Designer has submitted their application and the payment has cleared.

Can we add international team members?

Currently, recruiting is allowed in Canada and all US Territories, including Puerto Rico, US Virgin Islands, Guam, and on US Military Bases.

Can I return my kit if I change my mind?

Designers may return kits, products and sales tools within 30 days of purchase. These items must have been personally purchased from Mialisia and remain in resalable condition. Designers will be reimbursed 90% of the net cost of the original purchase price, as the company maintains a 10% restocking fee. Shipping charges incurred by a Designer when these items were purchased will not be refunded.

4) About Canada (US Designers) (2)

Can we cross-border sponsor and sell?

Yes. U.S. Designers may enroll Designers and sell to customers in Canada. The same is true for Canadian designers who are free to do business in the US.

How is this claimed on my income taxes?

For Designers domiciled in the United States, all commissions earned from sales to customers in Canada will still be included on the Designers Annual 1099 Form.

5) About Canada (Canadian Designers) (5)

Is business done in USD or CAD currency?

All Mialisia business in Canada is conducted in CAD.

Are Canadian orders shipped from Canada?

No. Orders are shipped from Salt Lake City, Utah. As such, pricing is adjusted to include applicable duties that must be paid to customs agents at the border.

Can we cross-border sponsor and sell?

Yes. Canadian Designers may enroll US Designers and sell to customers in the US.

How is this claimed on my income taxes?

For Designers domiciled in Canada, all commissions earned are considered income and should be reported appropriately to governmental authorities on the appropriate tax forms. Designers in Canada can request a Statement of Earnings from the Company at the end of each fiscal year to assist them in reporting all earnings to the applicable tax authorities in Canada.

Does Mialisia conduct business in Quebec?

Yes. There are a few crucial documents translated into French for Quebec-based Designers. Currently we do not offer French translations for corporate announcements and general marketing. Designer Support agents do not speak French. There are plans to provide more resources in French as the business grows there.